LocatorPro watches your Ontario One Call mailbox, builds every ticket by itself, hands your locators a live map they can draw on from the dig site, and reports the finished locate back to One Call — with the excavator's package emailed before the truck leaves the street.
The only typing anyone does is the locator's field notes. Everything else moves by itself.
LocatorPro polls your One Call mailbox every two minutes and verifies each notice cryptographically before trusting it.
Addresses, dates, contacts, the members-notified list, and the real dig-area polygon — parsed straight from the notice.
Emergencies pinned on top. The crew draws marks, measures runs, and shoots photos right on the ticket.
Outcome, on-site evidence, photos, sketches and PDFs — submitted from the iPad at the dig site.
The status posts to One Call with who and when; the excavator gets the branded locate package by email.
Your locators draw exactly what they marked — freehand sketches, straight-line runs, and live distance measurements — in the standard utility marking colours, full-screen on an iPad at the dig site.
No re-keying, no portal logins, no browser plug-ins. The notice email is the ticket — request number, priority, work type, excavator contacts, dig address, and the actual dig-area polygon, parsed and verified in about two minutes.
Field photos upload straight from an iPhone or iPad — HEIC and all — and each one is stamped with the ticket number, the locator's name, the capture time, and the GPS coordinates read from the photo itself.
Completions post to Ontario One Call automatically with the full record: who did the work, when it closed, the notes, and the evidence left on site. And every 30 minutes LocatorPro checks back the other way, so an outcome recorded anywhere else is mirrored into your queue with who-and-when fidelity.
Pick the tickets you can't meet, propose a new date, and each excavator gets one email with a mobile-friendly response page — no login. Accepted tickets transmit to One Call as renegotiated; declined and expired ones are recorded.
Queue on the left, live map on the right — one filtered view, never out of step. Emergencies pulse red and pin to the top.
Handholes, pedestals, vaults and splice points appear within a kilometre of the site, plus your crews' findings from neighbouring addresses.
Regional aerial photography down to ~2 cm per pixel with live civic-address labels — no API keys, no per-map fees.
Your letterhead, colours, disclaimer and wording on every locate sheet — signed off from a live PDF preview before go-live.
Every contractor who ever filed a locate becomes a searchable record with contacts and history — built automatically, homeowners kept separate.
Emergencies today, action queue, monthly volumes, per-locator productivity and turnaround times — imported history reported separately, never inflating live numbers.
Every ticket carries an append-only timeline — who, when, and why — for every state it has ever been in.
If notices stop flowing, you're emailed within minutes. A daily audit verifies every stored document against disk.
Nightly database and weekly full-media backups, checksummed and verified before anything old is pruned.
Administrator, lead locator, locator, and read-only staff — locators land on their own work, admins see the fleet.
Lockouts after repeated failures, automatic banning of scanners, optional country-level blocking, single-use invitation links.
Search everything you've ever done — including migrated history — by number, address, person, date or outcome.
We've migrated customers off the locate system most Ontario members run today — so this comparison comes from working with its data first-hand, not from a brochure.
| Capability | LocatorPro | Legacy locate systems |
|---|---|---|
| Dig area stored as a true polygon on a live map | ✓ | — single point |
| Locators draw marks & measurements on the map itself | ✓ | — |
| Notice authenticity verified before a ticket is created | ✓ | — |
| Photos watermarked with GPS, time and locator name | ✓ | — |
| Photos kept at full capture resolution | ✓ | 1024×768 |
| Completed package emailed to the excavator automatically | ✓ | — |
| Status posted to One Call with who / when / evidence | ✓ | partial |
| Two-way sync — outside changes mirrored back automatically | ✓ | — |
| Full audit trail with actor and intent on every change | ✓ | status field only |
| Excavator directory built automatically from tickets | ✓ | — |
| Bulk renegotiation with a no-login excavator response page | ✓ | — |
| Screening against your own plant infrastructure | ✓ | — |
| Locators are real accounts with roles, not name strings | ✓ | name string |
| Hosted cloud — no server to run, nothing to install | ✓ | self-host / vendor VM |
| Your branding on every excavator-facing document | ✓ | — |
| Full-history migration when you switch | ✓ | n/a |
| Mobile route planning by priority and time | on the roadmap | ✓ |
| Saved searches / shareable filters | on the roadmap | ✓ |
Comparison reflects our first-hand experience migrating customer data from the legacy locate-management system most Ontario One Call members use, as of August 2026. We list what they do well, too — an honest table is the one you can trust.
LocatorPro imports your complete back-catalogue from your current system — every ticket, date, address, excavator contact, dig area, photo and document. The import runs while your old system stays live, re-runs safely, and a final gap pass at go-live catches anything worked during the cutover. Your crews keep working; nothing is lost.
One platform, fully managed. No servers to buy, no software to install, no per-map fees.
Pricing scales with your organization's size and needs — book a demo and we'll quote it in one call.
A demo takes half an hour. Bring a real locate — we'll show you the whole journey, notice to sign-off.
Book a demo — info@locatorpro.ca